Atomogy is in the business of providing superior technical support to our customers. By providing direct access to the core developers that deliver our systems, we eliminate the run-around common from most commercial software providers.

• Greatly reduce total costs of ownership costs
• Expedite problem resolution
• Improve application performance and reduce downtime
• Improve productivity of your operations support staff
• Ensure the continuity of trust that you have built with your customers
• Expedite problem resolution

Quality Support from the System/Product Experts – Nobody is better able to deliver technical support than the original developers of the application. Therefore, Atomogy provides direct access to core Atomogy developers ensuring that you will receive timely resolutions while avoiding the run-around common from commercial software providers.

Support For Multiple Open Source Java Products – Your Production Support contract isn’t limited to just the Custom Application / Product In addition, you also receive support for all of the components required to run our systems. This includes open source products including JBoss, Tomcat, JBoss-Nukes (portal and content management system), Magnolia (portal and content management system), Linux, and more.

Multiple Support Plan Options – Not all support needs are the same. Atomogy offers several different Production Support plans – from 8x5 support with 24 hour response times up to 24x7 support with 2 hour response times. Choose the support plan that best suits your needs.

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